Get straight answers from an Italy expert

You need someone who actually knows Italy to tell you: yes, that winery is worth the detour. No, skip that Colosseum tour and do this instead. Or here is the one change to your Puglia itinerary that makes the whole trip work better.

That is what a Quick Fix Chat is. 30 minutes with one of our Italy specialists. Clear answers to the questions holding you up, and key resources in your inbox within 24 hours.

So helpful to have a local expert to bounce our itinerary off and help with questions – Grazie Henna! Your recommendations were just what I needed! – Karen L.

Quick Fix Chat  •  $130 USD
book your 30 min call questions? email us - trips@untolditaly.com
chat with an italy expert

What you get

  • 30 minutes with a senior Italy specialist who knows your destination
  • Straight answers to the questions that have been holding you up
  • Key links and next steps sent to you within 24 hours
  • Recording available on request so nothing gets lost

How it works

  1. Book a time and tell us about your trip so we can hit the ground running.
  2. Meet your expert – Spend 30 minutes us. Ask your burning questions. We will be straight with you.
  3. Leave with a plan – know exactly what to do next, with follow-up notes in your inbox.

Tyla’s insights were exactly what we needed – thoughtful, informed, and full of passion for Italy – Aimee B. – Google review

Kristen was fantastic! She took time to understand what we were looking for and had wonderful suggestions! – Shannon C. – Google review

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decades of combined italy travel planning expertise

untold italy services team

Our team does not just visit Italy. We live it.

Untold Italy trip consultants know Italy from top to toe. We live, travel and work across multiple Italian regions and maintain real relationships with local contacts — built over many decades, not sourced from a directory.

We have helped thousands of travelers design trips that actually delivered, from first-timers who wanted to get it right to seasoned travelers who wanted to explore somewhere new.

Our podcast has reached millions of listeners, not because we repeat what is already online, but because we show people what makes a trip worth taking. 

our team of italy experts

Want to plan a multi-generational trip, a solo adventure or rent a villa with friends in Tuscany or Puglia? We can help. Each of our Italy travel specialists has different passions – for particular places, travel styles and interests. From the best ski school in the Alps to favorite cooking classes in Tuscany and Sicily, favorite restaurants in Rome and even vintage markets in Puglia – our clients access an unparalleled depth of resources across the whole of Italy. 

katy clarke founder untold italy

KATY CLARKE

Founder of Untold Italy and host of a podcast with over 5 million downloads, Katy has been traveling Italy since the 1990s and has visited more time than she can remember. She built these services on the belief that great Italy planning comes from depth of experience, not a list.

LEARN MORE ABOUT our founder KATY
olivia windsor untold italy trip consultant

OLIVIA WINDSOR

An Australian living in Italy for five years (Turin and Rome), Olivia specializes in Rome, Tuscany, Piedmont, Umbria, Sicily, and Puglia, with a particular focus on food experiences and Italian wine. She is also the consultant to speak to about traveling in Italy with a baby.

LEARN MORE AND WORK WITH OLIVIA
sarah marano untold italy trip consultant

SARAH MARANO

Based in Umbria where she has run an agriturismo near Gubbio for over 15 years, Sarah specialises in Umbria, the Dolomites, and off-the-beaten-path country escapes. She is the consultant to speak to if you want to get beyond the tourist trail and connect with local people, food, and culture.

LEARN MORE AND WORK WITH SARAH

CASSANDRA TRESL

An American living in Abruzzo, Cassandra specialises in southern Italy, Puglia, Calabria, Naples, the Dolomites, and road trips, with a particular strength in family travel. She is the consultant to book if you are planning a road trip, heading south, or traveling to Italy with children.

LEARN MORE AND WORK WITH CASSANDRA
henna garrison untold italy trip consultant

HENNA GARRISON

Now based in Liguria after eight years living and working at a cooking school in Sicily, Henna holds a Master's degree in food and gastronomy and specialises in Sicily, Liguria, Puglia, Piedmont, Rome, Venice, and Bologna. Food and wine are at the heart of everything she plans.

LEARN MORE AND WORK WITH HENNA
carrie smith untold italy trip consultant

CARRIE SMITH

With over 15 years of planning Italian itineraries, Carrie specialises in Tuscany, Liguria, Puglia, unique accommodation, and family and multi-generational travel. She is the consultant to book if you are traveling as a group or need a classic Italian trip done exceptionally well.

LEARN MORE AND WORK WITH CARRIE
tyla train untold italy trip consultant

TYLA TRAIN

Having lived in Florence, Milan, and Trieste, Tyla specialises in Florence, Tuscany, Milan, Venice, the Italian Lakes, the Dolomites, and winter trips. She is the consultant to book if you are planning a classic northern or central Italy trip, or considering Italy for a skiing vacation. 

LEARN MORE AND WORK WITH TYLA
kristen jackson

KRISTEN JACKSON

Kristen specialises in Rome, Florence, Cinque Terre, Sorrento, Ischia, Lucca, and Orvieto, with a particular focus on immersive travel and solo travel. She is equally at home planning a first trip to Italy's big cities as she is helping returning visitors get further off the beaten track.

LEARN MORE AND WORK WITH KRISTEN

When a quick fix call with a travel expert call is best

Perfect if you..

  • Need a sanity check on your ideas, plans or itinerary
  • Want quick advice on trains vs cars, day trips or airport choices
  • Would love our best insider advice on a handful of restaurants and activities

Not ideal if you..

  • Want to build out a full plan with recommendations for most of your trip – choose Trip Consultation
  • Need a comprehensive day by day plan – choose Itinerary Planning
  • Want us to make bookings – we recommend, you book
book your 30 min call

FAQ

Itinerary checks, routes and pacing, trains versus car, day trips, airport choices, and timing trade offs for your dates.

Yes. We will work with you to prioritize the most important questions first.

Yes, key links and notes are sent within 24 hours.

Witten recommendations document, vendor bookings, ongoing email support

Yes of course, please reach out to your Italy travel expert to rearrange your session to another time

Please reach out to us at trips@untolditaly.com

© 2026 Untold Italy